In order to avoid fees for cancellation or late arrival in case of illness or other valid reasons, we recommend purchasing the Fanes Travel Cancellation Insurance. Please request the required documents at the point of booking.


Cancellation terms

If no other agreement was made, the following charges apply in case of cancellation of a booked arrangement. We will charge the following fees (% of total stay):
  • 30 days before of arrival 0%
  • between 29 to 15 days before arrival 30%
  • between14 to 5 days before arrival 50%
  • from 4 days prior to arrival / no show 100%