Breathe in the Dolomites,
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Useful information

Transparency, so you can relax

We'd like you to start your holiday at the Dolomiti Spa Hotel Fanes without any remaining uncertainties. If you know about our general terms and conditions in advance, from check-in times to booking methods, you'll be able to enjoy a tranquil stay, free from any surprises. Please feel free to contact us for any further clarification.

How do I confirm my reservation and pay the deposit?

After receiving our written confirmation, you'll be asked to send a deposit to finalise your booking. You can pay by credit card (Visa or Mastercard) or by bank transfer. For the latter method, our IBAN coordinates are:  
Cassa Raiffeisen della Val Badia, Filiale di La Villa, c/c 700200/9 Hotel Fanes – 

CAB 58181 – ABI 8010 - CIN I 

IBAN IT81I 08010 58181 00030 7002009 

What payment methods are accepted at the hotel?

For paying the balance of your stay at our hotel we accept cash (up to the legal limit of €5,000.00), bank cheques, debit and credit cards.

What are the terms and conditions in the event of cancellation of a stay?

In accordance with European regulations, cancellation fees vary according to the period of notice: 0% up to 30 days before arrival, 30% between 29 and 15 days, 50% between 14 and 5 days, and 100% after that deadline or in the event of no-show.

What are the check-in and check-out times, and other useful services one should know?

Rooms are available for use from 3 p.m. on day of arrival until 11 a.m. on day of departure. Early arrival or late check-out must be agreed with reception and may be subject to a surcharge.

Is the Fanes a pet-friendly hotel?

Four-legged friends are welcome with payment of a €30.00 supplement per day.

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